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Reach us on our toll free hotline 800-KLEEN or simply book using our easy to use phone and web technologies.
Our services are carried out by certified professionals, who are trusted and insured.
Close supervision & monitoring every step of the way is the key to our quality services & end results.
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- McKleenz is a Canadian managed ISO 9001:2015 certified Maintenance and Cleaning company.
- A Subsidiary of McMaster MEP company one of the most renowned electromechanical companies operating in the UAE since 2009.
- Employees with diverse experience from over 10 countries.
- 4.7+ rating with over 40,000+ annual bookings from Dubai and across the UAE.
- Over 150 permanent staff comprising of managers, administrators, accountants, customer care, engineers, supervisors, technical staff and cleaners.
- All services are handled in-house, no third parties.
- Most trusted cleaning and maintenance company in Dubai for all commercial, residential, educational, F&B and industrial segments.
- Prestigious 2000sqft office located in Building 2, Bay Square, Business Bay, Dubai
Our exceptional quality maintenance services are inexplicably indulging. We pride ourselves with a success that is mainly owed to our Canadian passion and love in everything we do but more importantly to the great deal of attention that goes into each and every service we render. The magnitude of quality that goes into our maintenance and cleaning services implies better value for money. Two small examples would be our sanitized color-coded towels for every cleaning and the engineering backed root cause analysis for exceptional technical complaints.
Our corporate identity stands out as a true reflection of our organized setup. A unique and refined process combining state-of-the-art CRM technology and a well-structured hierarchy to ensure proper assignment, processing and follow-up of large service request volumes, effectively and timely.
The real McKleenz difference is a compelling combination of long-standing domestic experience, a sensible customer approach, talented maintenance and cleaning staff and a reliable transportation fleet operated by experienced and reliable drivers.
McKleenz is a widely preferred single source provider for a wide range of Facilities Maintenance and Housekeeping Services, serving clients operating in Dubai and other emirates.
Our services generally fall into the following categories:
- Hard facilities management
- Soft facilities management
Call Center & Customer Care
McKleenz operates a customer care centralized multi line toll free 800 number, 24-hours 7 days a week. Professionally trained agents receive all calls and promptly log the call and facility data into the database to store customer requests. Client data records are centralized on cloud-based servers for quick reference and contain client details, facility assets, contract terms, important notes and relevant statistics.
Our customer care team is equipped with a state-of-the-art telephony platform and stands renowned for their effective communication skills, their emotional intelligence and most importantly their ethical approach in tackling each and every service request responsibly.
From the point of selecting experienced candidates with the right skill sets, to the point of training and scaling them up to meet our quality standards, a great deal of effort goes into every step of shaping our teams through close monitoring, training and continual improvement programs.
- Annual Maintenance Contracts – 2000+ Contracts
- Offices, shops and Restaurants & retails outlets – 1200+ Service Requests
- Schools and Universities – 30+ Contracts
- Warehouses, Industrial facilities & factories – 20+ Contracts
- Leading e-commerce channel partners – 10,000+ Service requests annually via MrUsta, HelpBit & Urbanclap
- Interior Design and Contracting – 50+ Projects
Customer Protection & Insurance
McKleenz maintains the following insurance policies as part of its professional and social responsibility to protect its clients and employees at all times:
- Comprehensive 3rd party liability insurance
- Workmen Compensation accident shield insurance
- Comprehensive Motor insurance (inclusive of passengers and drivers)
- Employee Health insurance