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Terms & Conditions

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Thank you for choosing McKleenz. Our commitment is to continually bring you the best and most convenient services that offer more for less.

By continuing to browse and use our website and services, you completely agree to all the McKleenz terms and conditions of use, which together with our privacy policy govern the relationship between you and McKleenz in relation to this website and its services.

The terms ‘McKleenz’ or ‘our’ or ‘we’ or ‘us’ all refer to ‘McKleenz Technical Services LLC’. The term ‘you’ refers to the user of our services or the visitor of our website.
The use of this website is subject but not limited to the below terms of use:

This website and all its contents are for the explanation and implementation of our services. The contents are subject to change without notice.

Browsing preferences are usually monitored via our website cookies. When you accept these cookies, essential information may be stored by us for use in specific fields.
When using our services, you acknowledge that you agree with our internal company policies.

All materials on the website are the property of McKleenz. This includes, but is not limited to the design, the look, the appearance and the graphics. Any reproduction is strictly prohibited and is in accordance with the copyright notice, which forms an integral part of our terms and conditions. Unauthorized use of the materials and information on the website without our prior consent is strictly prohibited.

We may also include hyperlinks that connect you to other websites. Such external links are meant for your convenience so as to provide further information. The accuracy and correctness of the content within these hyperlinks is not our responsibility.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance withthe laws of UAE.

United Arab of Emirates is our country of domicile.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

After performing a booking through the McKleenz web or app and after satisfactory completion of the selected service(s) the fees you pay to our representatives are non-refundable (unless there is a company-caused violation). Please make reference to the pricing scheme as it may be updated by McKleenz without prior notice and depending on many cost variants. Any applicable governmental taxes shall by applied to the booking charge after being notified to the user.

Users can choose to pay by cash or credit card. In case the latter is chosen, McKleenz may seek pre-authorization of your credit card account prior to your purchase.

Bookings may only be cancelled 24 hours in advance and via e-mail notification to services@mckleenz.com. An administrative charge of upto AED 150 may be levied in case of booking cancellations with a notice of more than 24 hours and up to the full booking amount thereafter.

You must maintain your account information in full confidentiality at all times.

Delivery Policy

McKleenz will not trade with or provide any services to OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of the UAE.

Multiple booking requests may result in multiple postings to the cardholder’s monthly statement.

Method of Payment, Card Types accepted and Currency

We accept payments online using Visa and MasterCard credit/debit card in AED (or any other currency agreed).

Refund/Return policy

Refunds will be done only through the Original Mode of Payment.